Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories
Retailers need reliable, real-time financial insight to make informed decisions and deliver better customer experiences. This customer story highlights how Mountain Equipment Company strengthened its finance operations with Dynamics 365 Finance, gaining clearer visibility, streamlined processes, and greater business agility. Read the story to see what's possible and contact RIPEVA LLC to discuss how Dynamics 365 can support your organization's goals.
Why did MEC switch to Dynamics 365?
MEC switched to Dynamics 365 to address the limitations of their legacy ERP system, which lacked integration, speed, and visibility. The new platform allows MEC to streamline operations, enhance oversight across finance, supply chain, and commerce systems, and ultimately improve customer experiences.
How has Dynamics 365 improved MEC's operations?
Dynamics 365 has improved MEC's operations by accelerating reporting processes, enhancing inventory visibility, and modernizing the point-of-sale system. Transaction times have decreased by nearly 50%, and financial reporting is now at least 20% faster, allowing for better service and engagement with customers.
What benefits does MEC see from real-time inventory visibility?
Real-time inventory visibility allows MEC to make proactive decisions regarding stock availability and reduce carrying costs. With updates every 15 minutes, store and warehouse teams can efficiently manage product movement, ensuring that customers receive their orders quickly and accurately.
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Mountain Equipment Company gears up for better customer experience with Dynamics 365 | Microsoft Customer Stories
published by RIPEVA LLC
We were founded based on a belief stemming from both a passion for computers and of helping people get the most out of their technology. After years of working with IT and being a proud member of the local community, we followed a dream to create the best computer repair and support available in the area.
Our business is based on delivering fast, friendly, and quality tech support to home and small business clients at prices that are affordable for any budget. We think great IT support should be available to everyone.
We are not like the other guys. When you work with us, you’ll find that technology can be a fun tool, engaging, and can help propel growth of your business. We don’t just sell you software or hardware, we are here to be your IT partner.
We want to learn about your needs, so we can tailor a solution that fits you just right. Whether you need a home Wi-Fi network set up or have a business requirement for data security, we have the experience that can help.
We invite you to contact us any time to chat about your IT needs or your business needs. We would like to show you why so many trust our company for all their computer needs and have been clients and friends for years.
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